I ordered the 2oz. after sun and tinted spf combo, the four pack gift set with regular spf and tinted (plus a travel size regular spf, more after sun, and a sponge), and one additional 3oz. Tube of tinted spf for my upcoming visit back home to the islands. When it arrived, I was excited to try to the after sun product because of the reviews but found that it actually dried out my skin and I needed to apply moisturizer over it. I also noticed a difference in the color of the product from the 2oz combo pack and the gift bag so I looked at the dates and realized that the after sun I tried was expiring in a couple of months. I then looked at the dates of the rest of the products. Everything except one after sun and the non-tinted spf would be expiring before the summer. The company sent me very old product! I immediately reached out to their owner who promptly responded and kindly offered to ship out new product for the expiring ones. I thanked her and confirmed which products were aging. Ten days went by with no response. Prior to my trip, I reached out again and she said she thought the order went through (I received nothing). She immediately sent out new product, but it is the wrong product (which I told her and still haven’t received a response…again). Instead of receiving two 3 oz. Tinted spf tubes, one 2oz. Tinted spf glass bottle, and one after sun, I am receiving one after sun, one tinted tube and one regular spf. I appreciate that the company is offering to rectify their mistakes, but I also spent over $100 in product and am currently on my visit and there’s no way I’ll be using all this product (which is why I ordered it. I wanted to continue using it throughout the year). I feel like I wasted a lot of money in stocking up and I am disappointed that they’re not replacing what I actually bought.
The spf products work well and are quite water repellent. I bought extra of the tinted because I have darker skin and the regular mineral leaves an awful cast (including the regular spf of Kōkua, though it’s not AS apparent as other companies). The spf spreads well and evenly and is easy to apply to children who are squirming around. It’s good for swimming and sweating and you’ll need a strong soap to get it off at night.
The after sun product is not worth your money. It’s not as hydrating as it’s marketed to be and I wouldn’t trust it to help after a long day in the sun, especially if you’re prone to burning. I used the newer bottle at home for my face at night and that works well enough, but it’s a basic lotion that I wouldn’t buy again. The Coola recovery lotion works VERY well and that’s what I will (now) always pack for my family (they burn, I don’t) on trips.
If you do order, I encourage you to look at the expiration dates when they arrive to ensure that the product you receive is in proper condition. Also, I want to note that I waited to leave a review so that the company could fix their missteps, but as the miscommunication and lack thereof keeps occurring, I feel it’s important for others to know that this issue may also happen for them. It’s very frustrating, especially when their cards in the shipment encourage you to reach out to them. That being said, I will likely reorder the tinted spf again in the future, but I will order it further ahead of my trips to ensure the product is not expiring soon and I will not be ordering the after sun again.